If you are using backup software or anti-virus software in the directory in which the Iguana log files are stored, and your software retains an exclusive lock of any of the log files for 30 seconds or longer, an error message similar to the following will appear:

The log index commit system has failed. Possible reasons:
- The disk has run out of space.
- An external process (such as antivirus or backup software) is locking files in the log system,
  or has changed the file permissions.
- Some other unknown I/O error occurred, please provide this error to iNTERFACEWARE.

If this error is generated, all channels are stopped.