If you encounter an error when running Iguana, you will need to provide us with a copy of the configuration file that you use:

• If you are running Iguana 4.0, you will need to provide a copy of IguanaConfiguration.xml and the Iguana version information. (See Displaying Version Information for details on how to locate the Iguana version information.)

• If you are running an older version of Iguana, you will need to provide a copy of ChannelConfiguration.xml.

This file can usually be found in the directory in which Iguana is installed (for example, C:\Program Files\iNTERFACEWARE\Iguana).

You will also need to provide a copy of any VMD file that is used by the channel that caused the error, plus a sample message.